Our Voice - Spring 2019

Our Voice Spring 2019 - Longhurst Group's customer magazine

Hello and welcome to the Spring 2019 edition of Our Voice – Longhurst Group’s customer magazine.

Every customer across the Group has received a copy of this edition, whether that’s in print or via email. If you’d like to change how you receive your copy, just let us know.

As ever, whether you’re an Axiom, Friendship Care and Housing, Spire Homes or L&H Homes customer, there’s something for everyone. We hope you enjoy your read and we look forward to bringing you the next edition later in the year.

On the cover ‘We didn’t expect to find love at a care scheme!’

Read the heart-warming tale of Dennis and Brenda's Valentine’s Day engagement.

Read Dennis and Brenda's story

Development praised for ‘revitalising’ part of picturesque rural village

Local dignitaries have hailed the completion of a new, 29-home development in the village of Empingham in Rutland.

One organisation, one team, one vision

Find out more about our customer consultation on our proposals to bring Longhurst Group together as a single organisation.

Four new recruits join neighbourhood team

Four new recruits have joined Friendship Care and Housing’s team of Neighbourhood Impact Assistants following a refreshing of the service to make it more ‘visible, reactive and pro-active’.

Improving Lives Helping David to cheer on his beloved football team

Ashley Court resident David Wragg is an avid Lincoln City fan. Find out how staff at the centre go the extra mile to ensure that he can get to as many games as possible.

Read David's story

Sensory garden to improve the lives of vulnerable residents

A new sensory garden will enable residents at our home for vulnerable adults in Northamptonshire to make the most of the great outdoors.

Coming soon: our new handyperson service to help you!

We are pleased to announce that we will soon launch a new handyperson service in partnership with our group-wide repairs contractor, Wates Living Space.

‘Money Advisor worked miracles to improve my family’s lives’

One of our money advisors has been hailed as a ‘miracle worker’ by a customer who she helped to overcome her crippling fear of Universal Credit.

A Day in the Life of... A Customer Engagement Officer

Sareeta Sharma is one of our brilliant Customer Engagement Officers. Get an insight into her varied role and understand the lengths she goes to help improve the lives of our customers.

Get involved

Our Voice - tell us how you'd like to receive your customer magazine

First name *

Surname *

How would you prefer to receive your copy of Our Voice?

By email
By post
I would prefer not to receive Our Voice

Your email address *

We ask you to confirm your address so that we can ensure that your preference is updated correctly. The information you supply is only used for this purpose.

House/flat number *

Address line 1 *

Address line 2

Town/City *

County

Postcode *

Menu