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Changes to options on our repairs phone line

From Friday, 1 December, when you call us on 0800 111 4013 and press option 1, followed by option 2 for repairs, you’ll now be asked to press 1 for emergency repairs and 2 for all other repairs.

Proposed new consumer standards consultation is now live

Customers are being encouraged to take part in a consultation to have their say on the Government’s proposed new consumer standards.

Cost-of-living crisis

As the cost-of-living increases, we appreciate you may be worried about how to pay for food, heating and other bills. We’ve put together some information about where and how to find support.

Damp and mould: How we’re responding

The social housing sector needs to do more to address the problems caused by damp and mould. We have a duty to provide safe, secure and good quality homes for our customers, and we will do more to tackle these problems.

The Hub is our online customer engagement platform where customers can have their say and contribute to engagement projects.

We do more than just build houses; we create great homes for you to live in. Your perfect home could be just a few clicks away…

Our Care and Support services are tailored to your individual needs, helping you to feel safe and happy in your home.

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