Your tenancy – useful information

Maintaining your home

Useful information about your gas central heating system.

Advice and guidance on how to deal with condensation related mould in your home.

Working with our repairs contractor, Wates Living Space, we are committed to providing a repairs and maintenance service you can rely on.

Information on asbestos – what it is, where it may be found and how it should be dealt with.

Learning about fire prevention and evacuation is crucial to keep you and your family safe.

Information on legionella, the natural bacteria found in water and water systems.

Information on our complaints procedure and how you can let us know if you’re unhappy with the service you’ve received.

COntinous REcording of Social Housing lettings and Sales - information for customers of new social housing lettings or sales.

Longhurst Group's Customer Charter outlines the service you can expect to receive as one of our customers.

Read the latest edition of your customer magazine - Our Voice.

Investing in you, your family and the community.

How we use your personal information.