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Home safety

We carry out regular checks to make sure your home is safe for you to live in.

Home safety

We take the safety of you and your family very seriously and want to make sure you feel safe and secure in your home.

We've put together some information about what we do to keep you safe, the checks we carry out and how you can help to keep your home free from common dangers.

Home safety – getting the basics right

We're committed to making sure every home we manage has:

  • A safe electrical and gas supply
  • Regular inspections and services for heating and electrical installations.

For our flats and other properties with communal areas we also make sure there are:

  • Up-to-date fire risk assessments and an evacuation plan
  • Regular inspections of lifts and lifting equipment.

Home safety – what you can do

You can also take some simple precautions to make sure your home is free from health and safety hazards.

Home safety – our performance

We produce a quarterly report on overall performance in key areas of customer satisfaction, repairs and complaints. This report highlights where we've performed well, as well as areas where improvement is required.

A summary of our performance for safety and compliance in our homes throughout 2022/23 is detailed below.

Home safety – our responsibilities

Group Board

The Group Board holds ultimate responsibility for Health and Safety within the Group.

Audit and Risk Committee (ARC)

Reports to: Group Board

The ARC provides additional scrutiny over a number of areas including health and safety.

Executive Team

Reports to: Group Board and ARC

The Executive Team ensures that both assurance and items of escalation reach both the Board and ARC. Within the Executive Team, the following people have oversight at an executive level for health and safety: 

Robert Griffiths
Deputy Chief Executive
Robert has oversight of property compliance.

Lynn Stubbs
Executive Director of People and Performance
Lynn has oversight of Environment, Health and Safety (EHS) and safeguarding within Longhurst Group.

Director of Responsive Repairs

Name: Robert Berry

Reports to: Executive Team

Dedicated Health and Safety Lead for Longhurst Group as defined by the Social Housing (Regulation) Act 2023.

The Director of Responsive Repairs is responsible for the oversight of operational property compliance.

Tel: 0800 111 4013
Online: Contact Longhurst Group

Director of Governance and Compliance

Name: Rachel Challinor

Reports to: Executive Team/the Group Board

Rachel is responsible for the oversight of Environment, Health and Safety (EHS). Rachel is also Company Secretary for Longhurst Group, and therefore has direct and independent access to the Board to escalate concerns if needed.

Head of Asset Compliance

Name: Thomas Purdy

Reports to: Director of Property Services

Thomas is responsible for the team that monitors and manages property compliance.

Head of Health and Safety

Name: Thomas Bolsher

Reports to: Director of Governance and Compliance

Thomas manages the Group’s EHS team, provides second line assurance to the property teams for compliance and also reports on RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations).

Updated: 23 May 2024

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