Our Voice

In this issue... Changes to our repairs contractor / A ‘Day in the Life’ of a Customer Engagement Officer / Our improved Emplo…

In this issue... Our newly launched Customer Charter / A ‘Day in the Life’ of a Housing Officer / New app to help you track yo…

In this issue... Customer Forum and Editorial Panel / Rent increase information / Money Advisor helps customers win DWP case

In this issue... Winners revealed in our Good Deeds of Christmas campaign / A Day in the Life of our Head of Care and Support…

In this issue... Proving age is just a number / Money advice helps terminally ill customer / Our Good Deeds of Christmas is ba…

In this issue... Knitting together for a good cause / One Organisation: what it means for you / Get to know the assistive tech…

Inside... Why our advisor is a miracle worker / Top tips for managing your money / How to tackle application forms

Inside... 'Thanks to your advisor, my kids are proud of me' / Day in the life of a housing support officer / Festive 'thank yo…