Money advice service
Our Money Advice Service is here to support you in claiming the benefits you are entitled to, maximising your income and paying your rent. Our trained and experienced Money Advisors will always act in your best interests and have a proven track record in helping customers to manage their finances.
Depending on your circumstances, our advisors will be happy to visit you at home, speak to you over the phone or arrange for you to visit one of our offices.
Do you need some friendly support and advice to manage your money?
We can help by:
- Finding out if you are claiming the benefits you are entitled to
- Supporting you to challenge benefit decisions
- Providing budgeting and debt advice
- Looking at your debt options.
We can provide this service by:
- Speaking to you over the phone
- Meeting with you at our offices
- Visiting you at home, depending on your circumstances.
Get in touch
We understand that you may be finding it difficult to make your payments, so please don't struggle, we can help.
Fill out the form below to submit a request for money advice. To get started, please select your local office from the drop down list. If you're unsure which office to pick, please click here for more information.
Money advice service - our success stories
‘We're now better off’ – Praise for Money Advisor Pam
A husband and wife have praised the work of our Money Advice Team after receiving help that has made them “so much better off.…
‘Money advisor worked miracles to improve my family’s lives’
Mum of two Lisa Anderson had heard so many scare stories about the Government’s new single benefit that she had avoided applyi…
'I don't know what I'd have done without my money advisor'
Lesley Machray, a Longhurst Group customer from Selly Oak in Birmingham, says her life has been transformed by money advisor P…
Helpful hints for managing your money
In this section, our dedicated Money Advice Team share top financial tips that may be of benefit to you. If you'd like to contact our advisors to find out more, please use the links at the bottom of this page.