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Everything you need to know once you've bought your home, including reporting a repair.


Welcome to your new home

Our Aftercare service is here to help our customers who've bought a new build home.

As your home is a new build, there are certain things you should know about and be aware of to help you take care of your new home. The information below has been put together based on questions we're frequently asked about our new build homes.

If you want to speak to someone, please call 0800 111 4013 and select option three and then option two.

Useful information about your new build home.

Any repairs in relation to your new build home are known as ‘defects.’ You can report them here.

Useful information and advice about transferring utilities, energy efficiency and switching your suppliers.

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