What is our Policy?

We are committed to operating in an open and transparent manner and being accountable to our customers and stakeholders. We strive to report our spending and demonstrate that we deliver value for money.

The range of information we publish is influenced by our customers and stakeholders. We want them to have access to information about the services we provide and how effective we are in what we do. We will regularly review and update the information on this website.

We provide a range of opportunities for our customers to get involved with our work and we encourage them to scrutinise and challenge our performance. We have also developed a number of ways for customers and stakeholders to contact us: individual or group meetings, over the telephone, by letter or email, through social media channels or via our website.

We always welcome feedback, which will help us improve further.

Take a look at our publications in the about section of our website.


Change accessibility Google translate Change contrast Font size
Google translate Google translate
click to choose
Colour contrast Contrast
Font size Text size
Menu Chevron down Clock House Get involved Headset Magnifying Lock Burger menu Close Wrench Wallet Heart Life ring Chevron down Chevron left Chevron right Facebook Twitter Youtube Lightbulb People Map pin Blocks List GBP Arrow right Arrow right Search care Longhurst Group Longhurst Group L & H Homes L & H Homes Friendship Care and Housing Friendship Care and Housing Libra Treasury Libra Treasury Spire Homes Spire Homes Keystone Keystone Axiom Axiom