Group continuing to work on DAHA accreditation bid

As we’ve previously reported, we’re working with the Domestic Abuse Housing Alliance (DAHA) to further improve our work on tackling domestic abuse through the adoption of an established set of standards.

Our aim is to eventually be accredited by DAHA, which’ll underline our commitment to supporting our customers
and colleagues who may be experiencing domestic abuse and demonstrate that we’ve adopted an industry-standard approach to addressing the issue.

Since beginning the accreditation process towards the end of last year, we’ve been working with DAHA to identify the progress we’ve already made and outline what work we still need to do.

Director of Housing, Craig Taylor, said: “We know the expectations that DAHA have of us as an organisation and what we need to achieve.

Encouragingly, we’ve already ticked off a lot of the elements of their checklist. Firstly, because of the great work that we put in place during the Make A Stand campaign as well as the other work that we’ve been doing as an organisation over the last couple of years.

“As well as what we’re doing now, they’re also looking at what we’ll be doing in the future, in terms of future training or awareness-raising projects.

“Accreditation itself can take anything up to 12 months. For us, we’re in a good position which’ll hopefully see us achieve accreditation sooner rather than later, which would be fantastic for the organisation and underline our
commitment to tackling the issue of domestic abuse.”

As part of the accreditation process, our project team has commissioned some specialist training for our colleagues from domestic abuse charity, Glow.

Glow has put together a bespoke package of training for our Domestic Abuse Champions as well as Housing Officers, Property Services and People Services colleagues.

Craig added: “This training is unlike anything else that’s available out there at the minute.

It’ll help us towards that end goal of being accredited by DAHA and being in a position to better support our customers and colleagues.”

Updates about our progress through the accreditation process will be shared in future editions of Our Voice.