Contact us - customer enquiry

IMPORTANT UPDATE ABOUT YOUR REPAIRS SERVICE

We’re extremely busy dealing with customer queries at the moment and, as a result, it may take us longer than usual to get back to you. We’ll continue to keep you updated when we can, however, we may not be able to meet the timescales set out in our service standards.

We know that waiting on the phone can be frustrating and we’re working to answer your call as soon as we can. Please remember that our colleagues are here to help you. We’d like to thank you in advance for treating them with respect and remind our customers that we will not tolerate any abuse of our colleagues and they reserve the right to terminate a call if they consistently experience abuse. We really appreciate your patience.

Customer enquiries

What would you like to enquire about? *

Rent enquiry
Tenancy enquiry
Leasehold enquiry
Requesting aids and adaptations for my home
Other enquiry

Your enquiry

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Address *

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Your message or enquiry *

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Once you have submitted your form, you'll receive an email confirmation. If you haven’t received confirmation of your enquiry within an hour, please call us during office hours on 0800 111 4013 and select option 3. Don’t forget to check your junk/spam.

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Contact us

Contact us - customer enquiry

IMPORTANT UPDATE ABOUT YOUR REPAIRS SERVICE

Customer enquiries

Requesting aids and adaptations for your home