Contact us - customer enquiry

CORONAVIRUS UPDATE

We have now closed all of our offices. They will remain closed until the latest government restrictions are lifted.

We still want to stay connected with our customers and that means you are likely to receive more phone calls and emails from us as we communicate with you in a different way.

We are also carrying out wellbeing calls to customers to check how you are doing and see if we can be of assistance.

When we phone, we will identify ourselves as Longhurst Group but if you have any concerns, please call us on 0300 123 1745 to check that it’s a legitimate call.

For more information please visit our dedicated Coronavirus advice page for customers: longhurst-group.org.uk/covid19-updates

Customer enquiries

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Once you have submitted our online form, you will receive an email confirmation. If you haven’t received confirmation of your enquiry within one hour, please call us during office hours on 0300 123 1745 and select option 3. Don’t forget to check your junk/spam.

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Contact us

Contact us - customer enquiry

CORONAVIRUS UPDATE

Customer enquiries

Reporting a defect to a new-build property

Reporting a repair

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