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Customer contact diary

We are always working to improve the services we offer to you and your feedback on your customer service experience is invaluable to us

Customer contact diary

Thank you for agreeing to take part in our New Customer Contact Diary programme.

Please fill in your contact details and the details of your experience below and click 'Submit' to send.

Your response will be dealt with confidentially and we will only use your contact details to get in touch regarding your customer experience.

Your details
Details of your experience
Please rate your experience from 1 (extremely unsatisfied) to 5 (extremely satisfied)

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Fair Processing Notice

The information provided by you on this form will used to carry out market research and analysis to develop and improve our housing services and products. This is necessary for our improving our services, and we use our legitimate interests to improve services, as the lawful basis for processing your information. To find out more about how we collect, use and share your personal information please visit

Please contact Longhurst Group if you no longer wish to take part in this research.

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