Customer fact sheets

Important information about your tenancy and the services we provide.

The factsheets below will provide useful tips and important information for our customers:

Safety in and around your home

Asbestos

Electrical safety

Fire safety in your flat

Gas safety

Legionella

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Maintaining your home

Gas central heating

Mould and condensation

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Other issues

Balancing ponds

CORE Guidance

Lifts and lifting equipment

Personal CCTV and video doorbells

New build wheelie bins

What not to flush

Understanding shrinkage cracks and nail pops

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