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Mental health support

We're offering mental health support to all our customers through Insight Healthcare.

Mental health support

Insight Healthcare

We’ve entered into an agreement with Insight Healthcare to provide access to mental health support to all of our customers.

Insight Healthcare provides free NHS talking therapies across the country, delivered by therapists with a broad range of specialist skills designed to provide the best support for your particular needs.


They also offer free, confidential support for all our customers aged 18 and above.

They’re here to help you to overcome whatever challenges life brings, with support including:

  • Wellbeing tools: interactive tools to help you manage difficult feeling and solve problems via an app called ‘My Possible Self’.
  • Online mental health support: programme via ‘SilverCloud’ for a wide range of common issues, including depression, anxiety and panic. You would be supported through these programmes by a wellbeing practitioner.
  • Therapy sessions: weekly sessions of counselling or cognitive behavioural therapy (CBT) over the phone at a time to suit you.

You can contact Insight Healthcare directly by phone or email for a assessment to find out what support would suit you.

   Additional support

Below are details of charities and not-for-profit organisations who offer health and wellbeing support or financial support and advice.

  • Mental Health First Aiders

    MHFA England is the only provider of licensed Mental Health First Aid Instructor Training in England.

      Mental Health First Aiders

  • The Samaritans

    Samaritans works to make sure there's always someone there for anyone who needs someone.

      The Samaritans

  • Time to Change Champions

    People with lived experience of mental health problems are at the heart of our campaign to end stigma and discrimination.

      Time to Change Champions

  • MindEd Coronavirus Resilience Hub

    Helping frontline colleagues to manage their mental health and wellbeing.

    MindEd have selected the best advice and tips from their large panel of international experts. It’s been created with NHS Health Education England in partnership with NHS England-Improvement, supported by Skills for Care.

      MindEd Coronavirus Resilience Hub

  • Mind

    Our children are facing a mental health crisis. We're determined to make sure every young person gets the support they deserve. So many young people are struggling. We need to help them before they reach crisis point.

    As part of their Every Mind Matters campaign, MIND have put together 10 tips to help if you are worried about coronavirus.


  • Rethink mental illness

    We campaign and influence, driven by people with personal experience of mental illness, we campaign nationally and locally to push mental health up the public agenda and change government policy for the better.

      Rethink mental illness

  • Galop

    If you’ve experienced hate crime, sexual violence or domestic abuse, we’re here for you. We also support lesbian, gay, bi, trans and queer people who have had problems with the police or have questions about the criminal justice system.


  • SANE

    We believe that no-one affected by mental illness should face crisis, distress or despair completely alone. SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers. We are open every day of the year from 4.30pm to 10.30pm on 0300 304 7000.


  • No Panic

    No Panic is a registered charity which helps people who suffer from panic attacks, phobias, obsessive compulsive disorders and other related anxiety disorders including those people who are trying to give up Tranquillizers. No Panic also provides support for the carers of people who suffer from anxiety disorders.

      No Panic

  • Women's Aid

    A grassroots federation working together to provide life-saving services and build a future where domestic violence is not tolerated.

      Women's Aid

  • The Men's Advice Line

    A confidential helpline, email and webchat service for male victims of domestic abuse and those supporting them.

      The Men's Advice Line

  • The Mix

    Free information and support for under 25s in the UK.

      The Mix

  • Rape Crisis

    Get information, help and support after rape, sexual assault or sexual abuse.

      Rape Crisis

  • Alcoholics Anonymous

    An international mutual aid fellowship with the stated purpose of enabling its members to "stay sober and help other alcoholics achieve sobriety".

      Alcoholics Anonymous

  • Stonewall

    Acceptance without exception. Stonewall campaigns for the equality of lesbian, gay, bi and trans people across Britain.


  • Refuge

    Refuge supports women,children & men experiencing domestic violence with a range of services.


  • BEAT

    The UK's eating disorder charity. They exist to end the pain and suffering caused by eating disorders.


  • Shelter

    Shelter believes everyone should have a home.


  • Cruse Bereavement Care

    A charity which offers free information and advice to anyone who has been affected by a death. Provides support and counseling in groups and one to one. Offers education, support, information and publications to anyone supporting bereaved people.

      Cruse Bereavement Care

  • Action on Smoking (ASH)

    Action on Smoking is a campaigning public health charity that works to eliminate the harm caused by tobacco.

      Action on Smoking (ASH)

  • British Nutrition Foundation

    The BNF provide impartial, evidence-based information on food and nutrition. Our core purpose is to make nutrition science accessible to all.

      British Nutrition Foundation

  • British Heart Foundation

    The BHF's vision is a world free from the fear of heart and circulatory diseases. We fund research to keep hearts beating and blood flowing.

      British Heart Foundation

  • Macmillan

    Whatever cancer throws your way, we're right there with you. We provide physical, emotional and financial support to help you live life as fully as you can.


  • Marie Curie

    We provide care and support for people living with any terminal illness, and their families. Last year we cared for over 40,000 people across the UK.

      Marie Curie

  • Dementia Friends

    Dementia Friends are trained colunteers who encourage others to learn a little but about dementia. Champions run information sessions in their community and inspire others to help those living with dementia live well.

      Dementia Friends

  • The Money Advice Service

    Free and impartial money advice, set up by government. Advice and guides to help improve your finances; Tools and calculators to help keep track and plan ahead.

      The Money Advice Service

  • Citizens Advice

    Giving people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem.

      Citizens Advice

  • The Good Grief Trust

    The Good Grief Trust exists to help all those suffering grief in the UK. They aim to find the bereaved, acknowledge their grief and provide reassurance, a virtual hand of friendship and ongoing support.

      The Good Grief Trust

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