Improving Lives Hardship Fund
The Improving Lives Hardship Fund will support our Improving Lives strategy by providing practical one-off support to those customers most in need. The main aim of the Hardship Fund is to alleviate the stress and trauma caused by financial hardship and poverty.
To ensure that the resources available are used in the best way possible, we’ve an agreed eligibility criteria against which we’ll assess all applications to this fund. The eligibility criteria will help us to make sure that we treat everyone fairly and ensure that those people in most need of our help will receive it.
If you want to speak with one of our officers about the Hardship Fund, please either speak directly to one of our front line colleagues such as your Housing Officer, Income Officer or Scheme or Project Manager.
Alternatively please email email@example.com and one of our colleagues will be in touch.