Our latest news
We usually send our customer newsletter, Amplified, by email, but if you’d prefer a printed copy, just let us know.
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Amplius
My.Amplius – launching on 13 May
We're bringing all Amplius customers together on a single portal, called My.Amplius.
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Amplius
Changes to housing teams
We’ve made some changes to some of our housing teams that we feel will make a real difference to you and your community.
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Amplius
Learning from complaints - our commitment to customers
Listening to our customers and learning from complaints is key to improving our services.
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Amplius
Payment free weeks – do they apply to you?
We’re now in a new financial year and for certain tenancy types (those with 48-week agreements) this means you have payment free weeks during the year.
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Amplius
We’ve changed repairs contractors
If you live in one of the counties highlighted in the map below, your repairs contractor may have changed.
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Amplius
52 week tenancies
From 6 April 2026, we will no longer offer new 48-week or monthly general needs tenancies.
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Amplius
Tenant Satisfaction Measure (TSM) survey
On Monday 9 March we’ll be starting our 2026 Tenant Satisfaction Measures (TSM) survey.
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Amplius
Customer update
Phil Hardy, our Chief Operations Officer, shares an update on the work we've done to improve our services in the last year as well as a look ahead to some exciting things to com...
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