You said, we did... Helping us improve our services - 2023/24
We’ve agreed to keep the charge at £250.
While this isn’t something we can implement, we’ve explained the reasons why so that customers understand the transfer policy better. This can be found on The Hub.
We’re working on the best ways to digitalise our service.
Together with Tenants scrutiny review
Changes have now been made to archive older information and dates have been made clearer on the page so customers know how up-to-date the information is.
There’s a new 'how you've made a difference’ section published on The Hub. More examples of ‘you said, we did’ will also be published online and in Our Voice magazine.
Clearer metadata has been provided to the website developer to improve this and it’ll be reviewed three times per year.
We’ve relaunched the competition!
Updated: 24 August 2023
Review date: 01 December 2023