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Advice and useful information

Useful information about switching your providers, transferring utilities and energy efficiency.

Advice and useful information

Transferring utilities

It's important that you transfer your home’s utilities into your name as soon as possible. You can do this by contacting the supplier directly. You can arrange to move your gas and electricity to a different supplier once you've received your first bill. Please make any arrangements directly with your chosen company.

Energy efficiency

As a brand new property, your home is built to be energy efficient. The information below identifies some extra steps your household can take, not only to reduce your bills, but also reduce your carbon footprint.

Further details about saving energy can be found at

Switching your providers

Reviewing and switching your gas and electricity providers could potentially save you money on your energy bills. To make the most of this, it's recommended that you regularly review the market and search for better rates.

You can compare energy providers by using an OFGEM (Office of Gas and Electricity Markets) accredited website. Find out more at

Fee schedule

In accordance with your lease you may be charged an additional fee for the administration of requests such as, home improvements and pet permissions. The fee must be paid prior to any request being granted. Please note, if you proceed without obtaining permission a retrospective permission fee will be charged. Please click on the links below, to see our fee schedule:

Damp and mould

Damp and mould can affect anyone's home, regardless of tenure.

We've put together some frequently asked questions from our Shared Ownership customers - please click here to find out more.

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