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We asked, you responded – our customer survey results revealed.

Earlier this year, we carried out our first Group-wide customer survey.

The survey was sent to Axiom, Friendship Care & Housing, L&H and Spire customers by email and in the post.

Received by more than half of our customers, the survey was separated depending on the type of tenancy they have.

Thank you to everybody that responded.

The film below explains what our customers told us and how we will use that feedback.


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