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Gas servicing and other safety checks

​If you suspect a gas leak please contact the National Gas Emergency Service on 0800 111 999.


  • Complete an annual service and safety check to all gas, solid fuel and renewable energy appliances.
  • Provide you with a copy of the annual heating service record for your property, within 28 days.
  • Check communal smoke alarms regularly.
  • Carry out an inspection of electrical installations every five years.
  • Check and maintain all lifts owned by us.
  • Service and check all communal fire alarm equipment, emergency lighting and door entry systems every year.
  • Carry out water hygiene testing, where required.
  • Carry out any other safety checks as required.

Please click here to read our Customer Charter - the charter covers the service standards you can expect as one of our customers.

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