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Loud music

We want everyone to enjoy living in their home and would ask that residents are both considerate and tolerant.

If you can hear loud music from a neighbour’s home, we’d suggest:

  • You have a friendly word with your neighbour first as they may not be aware they’re disturbing you. We've put together some tips to help you resolve problems with neighbours. You can also download our Dear Neighbour card.
  • If you still feel you’re being disturbed, we suggest you contact the local Environmental Health Officer. Should they take enforcement action, we’ll use this as evidence against the perpetrator if appropriate.
  • If the situation hasn’t improved, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution. Please ask and we’ll refer you.
  • If the behaviour is persistent and you don’t feel safe approaching your neighbour, or you’ve tried and the situation hasn’t improved, once you’ve contacted the local Environmental Health Officer, please contact us to open a case and we’ll provide you with details of the Noise App. This cannot be approved until you have an open case.

How to make a report

If you want to report persistent noise, please use our report ASB online form. You can attach your completed diary sheets when you make your report.

Read our top tips for reducing noise in the home to minimise disturbance to neighbours.

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