We wouldn’t usually consider this to be anti-social behaviour.
- We’d suggest you have a friendly word with your neighbour first as they may not be aware they’re disturbing you. We've put together some tips to help you resolve issues with neighbours. You can also download our Dear Neighbour card.
- If you still feel you’re being disturbed, we suggest you contact the local Environmental Health Officer. Should they take enforcement action, we’ll use this as evidence against the perpetrator if appropriate.
- If the situation doesn’t improve, mediation might be of help to you. It’s an informal, confidential and independent service available to help neighbours sort out their differences and reach an agreement. They can help you and your neighbour(s) understand each other’s point of view and reach a solution. Please contact us and we’ll refer you.
- If the behaviour is persistent and you don’t feel safe approaching your neighbour, or you’ve tried and the situation hasn’t improved, once you’ve contacted the local Environmental Health Officer, please contact us to open a case and we’ll provide you with details of the Noise App. This cannot be approved until you have an open case.
How to make a report
- If you want to report persistent noise, please use our report ASB online form. You can attach your completed diary sheets when you make your report.
- If you believe that a business is being run from the property, please report this using our general enquiry form.