Customer Wellbeing Hub
Welcome to your wellbeing hub – investing in you, your family and the community.
Mental health matters
Are you feeling low, anxious, or stressed? We provide a range of free and accessible resources and support services especially designed to support your needs, whatever they may be.
Domestic abuse
Domestic abuse is a crime and affects the quality of life of victims, their family and their friends. Find out how you can get help and support if you're experiencing domestic abuse.
Safeguarding
We have a pro-active approach to safeguarding to ensure that all individuals accessing our services can do so without fear of harm, abuse or neglect.
Tenancy Sustainment Service
Are you having difficulties with managing your tenancy? The Tenancy Sustainment Service is now a fundamental part of our integrated housing, care and support offer.
Cost of living support
We’ve put together some information about where and how to find support as the cost of living increases.
Money Advice Team
We have a team of Money Advisors across our region who are here to help you if you’re struggling with your finances.
BudgetSmart
The PayPlan team has developed the BudgetSmart tool to provide a large number of tips and useful pointers to help people with their finances during the cost of living crisis.
Independent debt advice
PayPlan provides free, impartial debt advice to help you with rent arrears, priority debts (like utilities and council tax) as well as unsecured debts.
Welfare benefits
Keep up-to-date with information about benefit changes online so you understand whether you can apply to receive financial support.
Employment and skills
If you're looking to find work, want to brush up on your skills or learn new ones, we can help you.
Improving Lives Hardship Fund
We've established an Improving Lives Hardship Fund to alleviate the stress and trauma caused by financial hardship and poverty.
Scam awareness
Tips and advice on avoiding falling victim to scams and keeping your finances secure.
Help for Households
The government is offering help for households. See what cost of living support you could be eligible for.
Aids and Adaptations
If you or a family member are experiencing difficulties in maintaining your independence, we may be able to help by adapting your home.
Housing for older people
Our older persons' housing and extra care schemes provide specialist housing, support and care services, offering you and your family a seamless and high quality service.
Care and Support services
Find out more about our different Care and Support services to understand how we can meet your individual needs.
Get involved
Joining one of our customer groups is a great way of developing new and existing skills, gaining experience and meeting new people, as well as helping to improve the services you receive from us.
Please note, the external links above are provided for your convenience and will lead you to a third-party website. Longhurst Group does not control how these third-party organisations process your personal information. We encourage you to read the privacy notice of the third-party website you visit should you have any concerns.