URN ballot Q&As
What is a URN?
- If you're not sure what a URN is, take a look at 'How can I take part?' on our FAQs page.
Why are you picking people by ballot? That’s not fair.
- The decision to allocate places on the pilot via a ballot was made by the government. The government is allocating places through a ballot because they believe this is the fairest way of allocating the limited number of places available in this pilot project.
- The alternative would have been to allocate spaces on a first come, first served basis. Government felt that this would have disadvantaged tenants with accessibility issues or those who could not get onto the internet in the first few days of opening.
How many people are going to be let in to the pilot?
- The pilot has a budget of £200m, which is funded by the government. It is for Government to determine the numbers of places it can fund.
Will the ballot ever be reopened, or is this one month people’s only chance?
- There are no plans to reopen the ballot, but the government have advised that they will keep this under review, depending on the levels of demand and drop-out.
I haven’t heard anything about the ballot results. What do I do?
- Government are using a ballot because they believe this is the fairest way of allocating the limited number of places available in this pilot project.
- Firstly, check the timescales on the Government’s website to see when you should expect to be contacted about the ballot. Not everyone will be contacted at the same time, and as it takes time to administer the ballot you will not know your result straight away.
- If you have not received an email with your results after you expected to, make sure you check your junk mail folder.
- If you are still concerned, the Government’s Right to Buy agents will available to answer any queries, Monday to Friday, 9am to 6pm (except bank holidays). They can be called on 0300 123 0913 or emailed at email@example.com.
Why haven’t I been selected by the ballot?
- A limited number of places are available on the pilot and not everyone who has entered the ballot will be able to participate.
- Applicants were selected at random by ballot after the Government Gateway has closed. This decision was taken by government, who believed this is to be the fairest way of allocating the limited number of places available in this pilot project.
I was unsuccessful in the ballot. Can I appeal?
- Unfortunately not. The number of sales in the pilot is limited and URNs were allocated to entrants via a random ballot.