Test - aftercare form

Defects inspections during the Coronavirus outbreak – your preferences

As explained in the letters recently issued to customers, we are restarting defects inspections and need to confirm if you are comfortable and happy for us to visit your home in order for this to take place.

Even if you are not comfortable with us visiting your home in the current circumstances, you can still submit a list of defects to us using the form below. This can then be reviewed without an inspection, and qualified defects agreed and logged for repair at a later date.




Safety confirmation

Following current advice, we are only able to visit if it is safe to do so. For it to be safe we need to ensure that:

  • no-one living at the property has tested positive or been in contact with anybody who has tested positive for Coronavirus in the last 14 days;
  • no-one living at the property currently has any of the Coronavirus symptoms or been in contact with someone with symptoms within the last 14 days – including a cough, high temperature, loss of taste and/or smell, and;
  • no-one living at the property is currently shielding.

If you select 'no' below, don't worry: you can still submit a list of defects to us by completing the form below. This can then be reviewed, and qualified defects agreed and logged for repair at a later date.





End of defects reporting form

Your information




Identified defects
Please upload images to accompany your responses

Data protection

How we use this information

Please be advised that so we can comply with our contractual obligations to you to ensure your home is free of defects, your details will be passed to our contractors so that repairs can be attended to.

Defects inspections during the Coronavirus outbreak – your preferences

As explained in the letters recently issued to customers, we are restarting defects inspections and need to confirm if you are comfortable and happy for us to visit your home in order for this to take place.

Even if you are not comfortable with us visiting your home in the current circumstances, you can still submit a list of defects to us using the form below. This can then be reviewed without an inspection, and qualified defects agreed and logged for repair at a later date.




Safety confirmation

Following current advice, we are only able to visit if it is safe to do so. For it to be safe we need to ensure that:

  • no-one living at the property has tested positive or been in contact with anybody who has tested positive for Coronavirus in the last 14 days;
  • no-one living at the property currently has any of the Coronavirus symptoms or been in contact with someone with symptoms within the last 14 days – including a cough, high temperature, loss of taste and/or smell, and;
  • no-one living at the property is currently shielding.

If you select 'no' below, don't worry: you can still submit a list of defects to us by completing the form below. This can then be reviewed, and qualified defects agreed and logged for repair at a later date.





End of defects reporting form

Your information




Identified defects
Please upload images to accompany your responses

Data protection

How we use this information

Please be advised that so we can comply with our contractual obligations to you to ensure your home is free of defects, your details will be passed to our contractors so that repairs can be attended to.


    
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