Strategic support
Longhurst Group provides leadership and
support services to our member companies. We work with Board
members and management teams to provide advice, achieve the highest
standards of governance, create consistent
policies, and help colleagues make the most of new opportunities,
including development.
The benefits of this approach are
considerable, helping us to maximise expertise, avoid duplication
and waste, and increase business efficiency. It also enables us to
respond coherently from a position of strength to changes and
challenges to our business environment.
If you would like strategic advice on
these or any other corporate issues – or just want to find out more
about the benefits of joining Longhurst Group – please
email Bob
Walder, Cheif Executive, for a
confidential discussion.
Longhurst Group also offers a range of other corporate services to
its members and external organisations, including advice and
support to achieve organisational excellence and benchmark
performance.
As a Group, we have an impressive and growing
track record in this field:
- A well-established and robust performance management framework
ensures the organisation remains fit for purpose and constantly
challenges itself to achieve outcomes that exceed the goals set by
our
business plan
- Our ongoing commitment to improve performance was recognised
by independent Investors in
Excellence accreditation in 2010-2011
- Four members of staff are being trained as Investors in
Excellence assessors so that colleagues and member companies have
access to in-house support and help in achieving excellence
- We have longstanding status as Investors in
People (achieving IiP Silver in 2011) which has
helped to deliver outstanding staff retention rates.
Our member companies are also dedicated to
achieving excellence:
- Spire Homes proudly holds Best Companies to Work For - 1*
status
- L&H launched a customer excellence group in its
successful bid for the national Customer Service
Excellence Standard
- Friendship Care and Housing receiving recognition from
Birmingham City Council’s Supporting People Team for delivering
‘excellent’ support services, based on an in-depth review and
stakeholder and service user feedback.
If you are interested in finding out
more, please email Zoe
Wortley, Group Strategy
Director.